UCP Job Openings

Position Summary:

The Bus Aide plays an essential role in ensuring the safety, comfort, and well-being of passengers during transportation to and from program sites. Under the direction of the Transportation Manager and in coordination with the Bus Operator, the Bus Aide assists with passenger boarding and securement, provides supervision throughout transit, and helps create a respectful and supportive environment. This position supports individuals with developmental disabilities and other support needs, ensuring each passenger’s safety, dignity, and rights are upheld at all times. The Bus Aide contributes to the overall quality of UCP’s transportation services by maintaining consistent safety practices, effective communication, and positive passenger engagement.

Essential Functions:

• Supervises passengers on board the bus to ensure their safety and well-being at all times.
• Assists passengers during boarding and de-boarding, including securement in seats and wheelchairs as directed by the bus operator.
• Provides encouragement and support to help passengers become familiar with transportation routines and expectations.
• Observes and monitors passenger behavior to identify and appropriately respond to unusual or unsafe actions.
• Utilizes approved behavioral support techniques to prevent injury to passengers or others.
• Maintains a safe, calm, and respectful environment on the bus.
• Understands and implements individual behavioral support plans as required.
• Ensures each passenger is properly secured with a seatbelt and that wheelchair tie-downs are used correctly in accordance with safety procedures.
• Assists with cleaning and sanitizing the bus interior at the end of each shift or as needed throughout the day.
• Follows all emergency procedures as outlined in the Transportation Manual.
• Adheres to the Code of Safe Practices for the Transportation Department.
• Completes and submits all required documentation accurately and on time.
• Assists the driver in ensuring that passengers are met by an authorized and responsible party at drop-off, except in cases where written “independent” status is on file.
• Demonstrates professional and respectful interactions with all passengers, families, caregivers, and staff.
• Maintains reliable and predictable attendance.

Required Education and Experience:

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class C license or higher.

Required Skills, Competencies, and Abilities:

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize responsibilities, maintain attention to detail, and read maps as needed for route support.
• Safety and Security: Observes and adheres to all safety and security procedures; identifies and reports potential hazards; uses equipment and materials properly.
• Teamwork: Works collaboratively with the bus operator, transportation team, and program staff to ensure safe and reliable service.
• Adaptability: Remains calm and flexible in dynamic or unexpected situations, ensuring the safety and comfort of passengers.
• Professionalism: Maintains a positive and respectful attitude and serves as a representative of UCP’s commitment to quality and inclusion.

Location:

This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions include performing work outside (to fuel vehicles) and is frequently exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions.

Use of hands and fingers are required for fueling vehicles, adding fluid(s) and maintaining written and/or electronic records of vehicle maintenance.

The employee may occasionally lift and/or move up to 30 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business need.

Pay Range: $17.00-18.75. Full-time, non-exempt.

Position Summary

The Class B Driver plays a critical role in ensuring the safe, timely, and comfortable transportation of program participants to and from designated locations. Under the direction of the Transportation Manager, the Driver operates agency vehicles on assigned routes, ensuring adherence to all safety and regulatory standards. This position supports individuals with developmental disabilities and other support needs, maintaining a respectful and secure transportation environment. The Driver is responsible for vehicle inspections, passenger safety, route efficiency, and professional communication with participants, families, and staff. This role contributes to UCP’s mission by providing dependable and compassionate transportation services that support full community inclusion.

Essential Functions

• Conducts thorough pre- and post-trip inspections of the bus and passengers (including wheel chairs)to ensure proper operation and passenger safety; reports any defects or concerns immediately to the supervisor.
• Provides door-to-door assistance to passengers during boarding and de-boarding, including support with personal belongings as needed.
• Ensures each passenger is properly secured with seat belts or wheelchair tie-downs in accordance with safety procedures.
• Adjusts heating, lighting, ventilation, and audio systems to maintain a comfortable environment for passengers.
• Operates the vehicle in compliance with all California traffic laws, regulations, and agency policies.
• Ensures all passengers are met by an authorized and responsible party at drop-off, except for those with written “independent” status.
• Reports delays, accidents, or incidents promptly and follows all emergency and incident response protocols.
• Accurately records route mileage, attendance, and other required trip data in a timely manner.
• Cleans and sanitizes the vehicle interior daily to maintain a safe and pleasant environment.
• Adheres to the Code of Safe Practices and follows all emergency procedures as outlined in the Transportation Manual.
• Maintains professional and respectful interactions with passengers, families, caregivers, and staff at all times.
• Ensures compliance with all transportation safety standards and supports a culture of respect, dignity, and inclusion.
• Maintains regular and predictable attendance to ensure reliable transportation service delivery.

Required Education and Experience

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class B license or higher and clean driving record with no more than two moving violations.
• Passenger endorsement to transport a minimum of 20 passengers.
• Current CPR and First Aid certification.
• Current medical certificate.
• DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize, maintain attention to detail, and read and interpret route maps accurately.
• Safety and Security: Observes and follows all safety and security procedures; promptly reports hazards or unsafe conditions; uses equipment and materials properly.
• Professionalism: Maintains a positive, respectful demeanor and represents UCP’s mission and values.
• Reliability: Demonstrates consistent attendance, punctuality, and dependability to support reliable route operations.
• Adaptability: Responds calmly and effectively to unexpected situations, traffic changes, or passenger needs.

Location: This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Schedule: This is a full-time position, working Monday – Friday.

Pay Rate: Hourly, Non-exempt, $22.00-$28.00 per hour. 

Position Summary:
The Class C Driver plays an important role in ensuring safe, reliable, and compassionate transportation services for participants traveling to and from program sites. Under the direction of the Transportation Manager, the Class C Driver operates agency vehicles on assigned routes, ensuring compliance with safety and traffic regulations while providing courteous and respectful service to passengers. This position supports individuals with developmental disabilities and other support needs, ensuring their dignity, comfort, and safety throughout transit. The Driver is responsible for daily vehicle inspections, route documentation, emergency response, and clear communication with participants, families, and staff. This role is essential to UCP’s mission of supporting inclusion, independence, and community access.

Essential Functions

• Conducts thorough pre- and post-trip inspections of the vehicle to ensure it is in safe operating condition; reports any defects or concerns immediately to the supervisor.
• Completes and submits signed inspection reports accurately at the end of each shift.
• Provides door-to-door assistance to passengers during boarding and de-boarding, including support with personal belongings when needed.
• Ensures each passenger is properly secured with seat belts or wheelchair tie-downs in accordance with safety procedures.
• Assesses wheelchair safety features (such as brakes and seatbelts) prior to accepting the passenger on board.
• Adjusts heating, lighting, ventilation, and audio systems to maintain a comfortable and safe environment for all passengers.
• Operates the vehicle safely and in compliance with all California traffic regulations, organizational policies, and procedures.
• Ensures all passengers are met by a responsible party at drop-off, except for those with written “independent” status.
• Reports any delays, incidents, or accidents in a timely and professional manner.
• Accurately records route mileage, attendance, and other required trip data each day.
• Cleans and sanitizes the vehicle interior at the end of each shift to maintain a clean, safe, and welcoming environment.
• Adheres to the Code of Safe Practices and follows all emergency procedures as outlined in the Transportation Manual.
• Maintains professional and respectful interactions with participants, families, caregivers, and staff at all times.
• Demonstrates consistent adherence to UCP’s safety standards and transportation policies.
• Maintains regular and predictable attendance to ensure reliable transportation operations.
• Performs other related duties as assigned.

Required Education and Experience

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class C license; clean driving record with no more than two moving violations.
• Current CPR and First Aid certification.
• DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion in all interactions; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize responsibilities, maintain attention to detail, and read and interpret route maps accurately.
• Safety and Security: Observes and follows all safety and security procedures; promptly reports hazards or unsafe conditions; uses equipment and materials appropriately.
• Teamwork: Works collaboratively with transportation staff and program teams to ensure safe and efficient service.
• Adaptability: Responds effectively and professionally to unexpected traffic or passenger situations.
• Professionalism: Maintains a positive demeanor and reflects UCP’s mission and values in all interactions.
• Reliability: Consistent attendance and dependability to support transportation operations.

Location: This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Schedule: This is a full-time position, working Monday – Friday.

Pay Rate: Hourly, Non-exempt, $19.00- $23.00 per hour.

Position Summary:

The Community Integration Specialist (CIS) / Medical Direct Support Professional (DSP) plays a vital role in supporting individuals with intellectual and developmental disabilities to live meaningful, self-directed lives. Under the direction of the Program Manager, the CIS/DSP provides direct support, teaching, coaching, and facilitation to help participants engage in meaningful activities aligned with their Person-Centered Plans (PCP).

In addition to core direct support responsibilities, the CIS/DSP supports participants with specialized health care needs and performs authorized health-related procedures. The position works in coordination with UCP’s licensed nursing staff and follows applicable physician orders, individualized health care plans, agency procedures, and regulatory requirements.

Essential Functions:

• Provide person-centered individual and group supervision and instruction that promotes independence, choice, dignity, inclusion, communication, social engagement, and progress toward PCP goals.
• Develop and facilitate individualized learning, social, pre-vocational, and community-based activities.
• Provide personal care and assistance with activities of daily living, including hygiene, toileting, dressing, eating, mobility, lifting, transferring, and positioning.
• Implement PCPs, individualized goals, and non-aversive behavior support strategies, as applicable.
• Ensure participant safety, including during vehicle loading/unloading and while following dietary orders.
• Perform delegated health care tasks and specialized procedures under authorized direction and in accordance with physician orders, agency policy, and applicable regulations.
• Assist with medication administration or support in accordance with authorized direction and agency requirements.
• Complete accurate and timely progress notes, incident reports, medical documentation, and other required records.
• Observe and promptly report changes in participant health, behavior, safety, or well-being.
• Protect participant rights, privacy, dignity, and confidentiality.
• Maintain regular and predictable attendance and participate in required meetings and training.
• Provide direct care support to other programs as needed.

Required Education and Experience:

• High school diploma or equivalent required; some college preferred.
• Experience supporting individuals with intellectual and developmental disabilities preferred.

Licenses and Certifications:

• Current CPR and First Aid certification, or the ability to obtain certification within the timeframe established by UCP.

Conditions of Employment:

• Successfully complete DOJ fingerprint clearance and all other required pre-employment screening requirements.
• Must complete 40 hours of required medical training within the first year of employment and demonstrate competency in delegated health care procedures under the direction of the LVN/Registered Nurse. Training may include, but is not limited to, G-tube, catheter, and colostomy care

Required Skills and Abilities:

• Clear, professional, and respectful communication.
• Ability to provide person-centered support that promotes participant choice, independence, dignity, and inclusion.
• Strong organization and accurate, timely documentation.
• Professional interpersonal skills and appropriate boundaries.
• Sound judgment and problem-solving skills.
• Ability to remain calm and professional during challenging or high-stress situations.

Salary Range: Hourly, $20.00 -$24.00

Position Summary:

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary:

The Non-Medical Direct Support Professional (DSP) plays a vital role in supporting individuals with intellectual and developmental disabilities to live meaningful, self-directed lives. Under the direction of the Program Manager, the DSP provides direct support, teaching, coaching, and facilitation to help participants engage in meaningful activities that align with their Person-Centered Plans (PCP). This includes fostering independence, promoting self-advocacy, supporting skill development, and encouraging community participation.

The DSP works in a variety of settings including program facilities, the community, and occasionally through virtual or technology-assisted platforms. This position is central to ensuring that each individual receives high-quality, person-centered support that honors their rights, preferences, and goals while maintaining a safe and inclusive environment.

Essential Functions

Participant Support and Service Delivery

• Provides person-centered individual and group supervision and instruction that actively engages participants and promotes independence, choice, dignity, inclusion, communication, social engagement, and progress toward Person-Centered Plan (PCP) goals.
• Develops and facilitates curriculum for individualized learning, social, pre-vocational, and community-based activities using appropriate technology and other resources.
• Provides personal care and assistance with activities of daily living (ADLs), including hygiene, toileting, dressing, eating, mobility, lifting, transferring, and positioning. Safely uses adaptive and assistive equipment as required.
• Implements PCP’s, individualized goals, and non-aversive behavior support strategies, as applicable.
• Ensure the safety of all participants specifically with loading and unloading of vehicles and adhering to dietary orders.
• Assists with medication administration or support in accordance with authorized direction, agency policy, and applicable requirements.
• Contributes observations and feedback to the development and review of Person-Centered Plans (PCP); and participates in meetings as needed.

Documentation and Compliance

• Completes accurate, objective, and timely progress notes, incident reports, and other required documentation.
• Observes and promptly reports changes in participant health, behavior, safety, or well-being.
• Protects participant rights, privacy, dignity, and confidentiality and reports suspected abuse, neglect, injuries, and other required incidents in accordance with agency policy and applicable requirements.
• Complies with UCP policies and procedures, applicable Title 17 and Title 22 regulations, Regional Center requirements, and all other applicable federal, state, and local laws and regulations.
• Responds appropriately to emergencies, accidents, and safety concerns.

Communication and Collaboration

• Maintains professional and effective relationships and communication with participants, families, coworkers, supervisors, interdisciplinary teams, Regional Centers, and community partners.
• Advocates for participant rights and person-centered practices as needed.

Other Essential Duties

• Maintains regular and predictable attendance to support participant services and required staffing ratios.
• Participates and actively engages in required meetings and trainings (in person or online).
• Assists with routine cleaning and upkeep of program facilities and work areas, including taking out trash, disinfecting surfaces, laundry, and washing dishes, to maintain a clean and safe environment.
• Provide direct care support to other programs when needed.
• Performs other duties as assigned.

Required Education and Experience

• High school diploma or equivalent required; some college preferred.
• Experience supporting individuals with intellectual and developmental disabilities preferred.

         Licenses and Certifications

• Current CPR and First Aid certification, or the ability to obtain certification within the timeframe established by UCP.

         Conditions of Employment

• Successfully complete DOJ fingerprint clearance and all other required pre-employment screening requirements.

Required Skills, Competencies, and Abilities

• Communication: Communicates and collaborated clearly, professionally, and respectfully with participants, families, coworkers, supervisors, and community partners, both verbally and in writing.
• Person-Centered Support: Demonstrates the ability to support participant choice, independence, dignity, inclusion, and progress toward individualized goals.
• Organization and Documentation: Maintains accurate and timely documentation, follows established procedures, and manages assigned responsibilities effectively.
• Interpersonal Skills: Builds professional, respectful, and supportive relationships while maintaining appropriate boundaries.
• Judgment and Problem Solving: Exercises sound judgment and responds appropriately to participant needs, safety concerns, emergencies, and changing situations.
• Composure: Remains calm, professional, and responsive during challenging, emotional, or high-stress situations.

Salary Range: $20-$24 hourly, non-exempt

Position Summary:

This position is specific to our Woodland location. 

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary

The Non-Medical Direct Support Professional (DSP) plays a vital role in supporting individuals with intellectual and developmental disabilities to live meaningful, self-directed lives. Under the direction of the Program Manager, the DSP provides direct support, teaching, coaching, and facilitation to help participants engage in meaningful activities that align with their Person-Centered Plans (PCP). This includes fostering independence, promoting self-advocacy, supporting skill development, and encouraging community participation. The DSP works in a variety of settings including program facilities, the community, and occasionally through virtual or technology-assisted platforms. This position is central to ensuring that each individual receives high-quality, person-centered support that honors their rights, preferences, and goals while maintaining a safe and inclusive environment.

Essential Functions

Participant Support and Service Delivery

• Provides person-centered individual and group supervision and instruction that actively engages participants and promotes independence, choice, dignity, inclusion, communication, social engagement, and progress toward Person-Centered Plan (PCP) goals.
• Develops and facilitates curriculum for individualized learning, social, pre-vocational, and community-based activities using appropriate technology and other resources.
• Provides personal care and assistance with activities of daily living (ADLs), including hygiene, toileting, dressing, eating, mobility, lifting, transferring, and positioning. Safely uses adaptive and assistive equipment as required.
• Implements PCP’s, individualized goals, and non-aversive behavior support strategies, as applicable.
• Ensure the safety of all participants specifically with loading and unloading of vehicles and adhering to dietary orders.
• Assists with medication administration or support in accordance with authorized direction, agency policy, and applicable requirements.
• Contributes observations and feedback to the development and review of Person-Centered Plans (PCP); and participates in meetings as needed.

Documentation and Compliance

• Completes accurate, objective, and timely progress notes, incident reports, and other required documentation.
• Observes and promptly reports changes in participant health, behavior, safety, or well-being.
• Protects participant rights, privacy, dignity, and confidentiality and reports suspected abuse, neglect, injuries, and other required incidents in accordance with agency policy and applicable requirements.
• Complies with UCP policies and procedures, applicable Title 17 and Title 22 regulations, Regional Center requirements, and all other applicable federal, state, and local laws and regulations.
• Responds appropriately to emergencies, accidents, and safety concerns.

Communication and Collaboration

• Maintains professional and effective relationships and communication with participants, families, coworkers, supervisors, interdisciplinary teams, Regional Centers, and community partners.
• Advocates for participant rights and person-centered practices as needed.

Other Essential Duties

• Maintains regular and predictable attendance to support participant services and required staffing ratios.
• Participates and actively engages in required meetings and trainings (in person or online).
• Assists with routine cleaning and upkeep of program facilities and work areas, including taking out trash, disinfecting surfaces, laundry, and washing dishes, to maintain a clean and safe environment.
• Provide direct care support to other programs when needed.
• Performs other duties as assigned.

Position Description:

The ILS Instructor is responsible for the development and implementation of individualized plans of instruction to assist persons to live independently in the community or in a less restrictive environment.

Duties/Responsibilities:

• Confers with management to gain knowledge of specific services and/or resources related to the consumer’s needs.
• With input from consumer, develops goals and objectives and determines individual instructional methods to assist consumer in reaching his or her goals.
• Advocates for consumer rights and needs.
• Selects or develops resource materials to enable consumer growth.
• Conducts personalize training sessions covering specific areas identified by the consumer and his/her instructor.
• Updates CLASP Program Supervisor, Alta Case Manager and other pertinent parties concerning the current status of their consumer.
• Completes and submits in a timely fashion, documentation of each consumer’s progress including daily session notes, monthly progress reports and semi-annual reports.
• Assists consumers with unanticipated or emergency situations that may arise.
• Participates in staff meetings or in-service training as required.
• Participates in inter-agency meetings directly related to the consumers on the instructor’s caseload.
• Adheres to the Code of Safe Practices for his/her classification.
• Other projects as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Must enjoy working with disabled adults.
• Pass a criminal background check.
• Pass a physical including a back evaluation demonstrating the ability to lift 35 lbs. safely.
• Have and maintain current auto insurance and driver’s license.
• Must have the ability to travel to client’s home(s) using reliable transportation.
• Pass a pre-employment drug test.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of related experience preferred.
• CPR and First Aid certification (can be provided by UCP).
• Valid driver license and clean driving record, Insurance.

Physical Requirements:

• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $21 per hour + mileage

Position Summary

Reporting to the Respite Manager, the Respite Scheduling Specialist plays a vital, detail-oriented role on the Respite team. This position ensures the timely and accurate coordination of respite services for caregivers, participants, and families. The Scheduling Specialist communicates clearly and compassionately, addresses scheduling concerns, resolves service-delivery issues, coordinates fill-in support as needed, and provides respectful, person-centered assistance throughout the scheduling process.

Essential Functions

• Manage the scheduling system by reviewing, approving, adjusting, or canceling appointments based on available service hours and worker availability.
• Monitor and respond to daily scheduling reports, alerts, and unscheduled appointments, including contacting respite caregivers to confirm availability and ensure appropriate and timely follow-up.
• Assist respite caregivers with technical issues, such as app navigation and password resets, with patience and clarity.
• Collaborate with families to resolve overlapping appointments or scheduling conflicts in a respectful and solution-focused manner.
• Ensure caregivers do not exceed weekly hour limits (29.5 hours for part-time TMs).
• Calculate the average weekly hours over the past six months to determine whether team members can occasionally exceed 29.5 hours in a week.
• Notify appropriate team members when caregivers exceed scheduled hours or when calendar discrepancies (e.g., red appointments) occur.
• Promote and uphold a culture of respect, inclusion, and person-centered care in all interactions and communications.
• Other duties as assigned.

Education and Experience

• Education: High school diploma or equivalent is required.
• Experience: A minimum of 2 years of administrative assistant experience is preferred.
• Software Proficiency: Familiarity with relevant software applications, including Microsoft Word, Excel, Outlook, and Adobe Acrobat.

Desired Skill

Preferred Qualification

• Bilingual proficiency in Spanish, Russian, or another language commonly used by individuals and families served by UCP is preferred.

Required Skills, Competencies, and Abilities

• Communication: Strong verbal and written communication skills with the ability to communicate effectively and professionally with individuals, families, respite workers, supervisors, and internal teams.
• Customer Service: Ability to manage difficult or sensitive situations with patience, professionalism, empathy, and a solution-focused approach.
• Organization & Attention to Detail: Ability to manage multiple priorities, maintain accurate information, meet time-sensitive deadlines, and remain detail-oriented in a frequently interrupted work environment.
• Problem-Solving: Ability to identify issues, gather and evaluate relevant information, and develop appropriate solutions in a timely manner.
• Judgment & Decision-Making: Demonstrates sound judgment and the ability to make independent decisions within established policies and procedures and seek guidance or escalate concerns when appropriate.
• Technology: Proficiency with Microsoft Office applications and the ability to learn and navigate scheduling systems and other technology.
• Collaboration: Ability to work effectively with team members and provide administrative coverage and support as needed.
• Reliability: Regular and predictable attendance.

Location
This position is located at 1300 Ethan Way, Suite 500, Sacramento, CA 95825.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions in this position include performing work in an office environment with travel to locations as needed. The office environment may include constant interruptions and interactions with the public. While performing the duties of this job, the employee is regularly required to sit, talk, or hear well enough to converse on the telephone and in person.

Use of hands and fingers is required for computer keyboarding, filing, writing and answering telephones, and possess visual acuity well enough to read instructions.

The employee may occasionally lift and/or move up to 35 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per business need.

Pay Rate: Hourly, Non-exempt, $21-27 per hour