UCP Job Openings

Position Summary

Reporting to the Recreation Manager, the Program Billing and Client Support Coordinator is responsible for assisting the Chief Operating Officer (COO) and Recreation Division with preparation of program billing data, collecting invoices and receipts, fiscal reconciliation, preparation of billing reports, program/client scheduling, general customer support, and other administration duties. A primary responsibility for this position will be the administration of UCP’s Pay/FMS (financial management services) program, which provides reimbursement and third-party payments to individuals and families participating in qualified recreation or socialization activities. The ideal candidate will possess excellent account billing and reconciliation experience, communication skills, contract experience, strong ability to work with data and reports, excellent teamwork and interpersonal skills, and a passion for expanding UCP’s mission to help more individuals and their families.

Essential Functions

• Manage core activities for the UCP Pay/FMS program under the direction of the COO and Recreation Manager.
• Assist new clients with registration and ensure accurate setup in the UCP Pay/FMS program.
• Collect, verify, and record client authorizations for expenditures; confirm key payment data with families and vendors.
• Authorize funds, track expenditures, release payments, collect receipts, and generate billable reports.
• Collaborate with the UCP CFO, Accounts Payable, Accounts Receivable, and other finance team members to reconcile program billing data.
• Bill services in accordance with UCP contracts and established procedures.
• Provide customer support to program participants, service coordinators, UCP staff, and vendors, ensuring professional, courteous, and timely assistance.
• Develop and maintain systems with documented standard operating procedures (SOPs) and supporting documentation.
• Provide technical assistance and program support to the COO, eLearning and Technology Specialist, Recreation Manager, and other key staff.
• Collect, analyze, and report program billing data and service metrics to support operational and financial oversight.
• Support scheduling, registration, and payment processes for UCP recreation events and activities.
• Review and assist in updating service agreements and contracts as needed.
• Answer, screen, and direct incoming calls to the appropriate departments or staff.
• Perform general administrative duties including data entry, filing, and document preparation.
• Respond to inquiries from internal staff and external customers with professionalism and courtesy, providing technical assistance when appropriate.
• Periodically attend on-site recreation events and activities to support program operations.
• Maintain regular, reliable, and predictable attendance.

Pay Range: $25.00/hr – $29.00/hr

Reports to: Recreation Manager

Schedule: M-F full time, non-exempt

Location: On Site 5 days/week

Required Education and Experience

• Education: High school diploma or GED required. Associate’s degree in accounting, business administration, or related field is preferred.
• Experience: 3+ years of accounting, billing or related fields. Experience with Regional Center services preferred.

Required Skills, Competencies, and Abilities

• Billing/Accounting Skills: Strong analytical skills including exceptional abilities working with spreadsheets and data tables, ledgers, invoicing, data reconciliation, and accounts receivable.
• Communication Skills: Strong verbal and written communication skills to interact effectively with clients, families, service coordinators, and professional peers.
• Organizational Skills: Ability to multitask, prioritize, and maintain attention to detail.
• Tech-Savvy: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software tools.
• Interpersonal Skills: Approachable and professional demeanor.
• Confidentiality: Strong understanding of maintaining confidentiality in handling financial information.
• Team Player: Ability to work collaboratively with program and finance teams; and outside stakeholders to ensure the UCP’s objectives are achieved, and individuals feel valued.
• Customer Service Orientation: Strong ability to provide excellent support and assistance to internal team members, fostering a team environment.
• Decision making: Ability to demonstrate good decision-making, problem-solving and independent judgment skills.

Location

This position is located on site at UCP of Sacramento and Northern California, 4350 Auburn Blvd, Sacramento, CA 95841.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions of this position include performing work in an office environment with travel to locations as needed. The office environment may include constant interruptions and interactions with the public. While performing the duties of this job, the employee is regularly required to sit, talk, and hear well enough to converse on the telephone and in person.

Use of hands and fingers is required for computer keyboarding, filing, writing and answering telephones, and possess visual acuity well enough to read instructions.

The employee may occasionally lift and/or move up to 10 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business need

Position Summary:

The Bus Aide plays an essential role in ensuring the safety, comfort, and well-being of passengers during transportation to and from program sites. Under the direction of the Transportation Manager and in coordination with the Bus Operator, the Bus Aide assists with passenger boarding and securement, provides supervision throughout transit, and helps create a respectful and supportive environment. This position supports individuals with developmental disabilities and other support needs, ensuring each passenger’s safety, dignity, and rights are upheld at all times. The Bus Aide contributes to the overall quality of UCP’s transportation services by maintaining consistent safety practices, effective communication, and positive passenger engagement.

Essential Functions:

• Supervises passengers on board the bus to ensure their safety and well-being at all times.
• Assists passengers during boarding and de-boarding, including securement in seats and wheelchairs as directed by the bus operator.
• Provides encouragement and support to help passengers become familiar with transportation routines and expectations.
• Observes and monitors passenger behavior to identify and appropriately respond to unusual or unsafe actions.
• Utilizes approved behavioral support techniques to prevent injury to passengers or others.
• Maintains a safe, calm, and respectful environment on the bus.
• Understands and implements individual behavioral support plans as required.
• Ensures each passenger is properly secured with a seatbelt and that wheelchair tie-downs are used correctly in accordance with safety procedures.
• Assists with cleaning and sanitizing the bus interior at the end of each shift or as needed throughout the day.
• Follows all emergency procedures as outlined in the Transportation Manual.
• Adheres to the Code of Safe Practices for the Transportation Department.
• Completes and submits all required documentation accurately and on time.
• Assists the driver in ensuring that passengers are met by an authorized and responsible party at drop-off, except in cases where written “independent” status is on file.
• Demonstrates professional and respectful interactions with all passengers, families, caregivers, and staff.
• Maintains reliable and predictable attendance.

Required Education and Experience:

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class C license or higher.

Required Skills, Competencies, and Abilities:

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize responsibilities, maintain attention to detail, and read maps as needed for route support.
• Safety and Security: Observes and adheres to all safety and security procedures; identifies and reports potential hazards; uses equipment and materials properly.
• Teamwork: Works collaboratively with the bus operator, transportation team, and program staff to ensure safe and reliable service.
• Adaptability: Remains calm and flexible in dynamic or unexpected situations, ensuring the safety and comfort of passengers.
• Professionalism: Maintains a positive and respectful attitude and serves as a representative of UCP’s commitment to quality and inclusion.

Location:

This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions include performing work outside (to fuel vehicles) and is frequently exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions.

Use of hands and fingers are required for fueling vehicles, adding fluid(s) and maintaining written and/or electronic records of vehicle maintenance.

The employee may occasionally lift and/or move up to 30 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business need.

Pay Range: $17.00-18.75. Full-time, non-exempt.

Our Employee Referral Program is officially back (woohoo!) however it is limited to Class B driver positions at this time. The referral program bonus amounts remain the same as before, however the new requirements to receive the referral bonus are:

Full time: Complete 90 days of employment and400 hours.
Part time: Complete 90 days and200 hours.

In addition, new hires are also eligible for a New Hire Bonus of up to $1,000 for Class B Drivers. Disbursements for this bonus are as follows: $250 paid out at 3 months, and $750 paid out after the completion of 6 months working with UCP.

Position Description:

Class B driver responsibilities include the safe transportation of adults with developmental disabilities from their homes to day programs and back through a directed route. We comply with DOT Driver Regulations.

Duties and Responsibilities:

• Conducts pre- and post-trip inspection of the bus; when indicated arranges to have fluids levels filled or minor adjustments/repairs made before starting the route.  Reports defects to supervisor immediately.  Turns in completed, signed, written report of inspection at the end of each day.
• Assists passengers from door to door, boarding and de-boarding the bus including personal belongings
• Makes sure each passenger is properly secured i.e., using his/her seat belt.
• Assesses the safety features of a wheelchair prior to accepting the individual as a passenger (i.e. brakes are working properly, wheelchair has a seat belt, wheelchair appears to be in good working order).
• Ensures that each person riding in a wheelchair is properly secured with tie-downs.
• Regulates heating, lighting, ventilating and audio systems for passenger comfort.
• Complies with local traffic regulations.
• Reports delays or accidents in a timely manner.
• Records mileage and daily attendance accurately and completely at the beginning and end of each shift.
• Cleans vehicle at the end of the daily shift.
• Follows emergency procedures as outlined in the UCP Transportation Manual.
• Follows Code of Safe Practices for the Transportation department.
• Submits all required paperwork in a complete and timely manner.
• Maintains all supplemental equipment for the vehicle including but not limited to phones/radio, fire extinguishers, tie-downs, first aid kit, bio-hazard kits.
• Ensures that all passengers are treated respectfully, in a professional manner and safely escorted door to door at all times.
• Other duties as assigned.

Required Skills/Abilities:

• Candidates must possess a valid Commercial driver’s license w/Passenger Endorsement.
• Current DMV printout and a minimum of 2 or less points.
• Applicants with previous experience working with people with disabilities are a plus, and may be eligible for a level 2 driver rate.
• Customer service skills and knowledge of the Sacramento area.

Schedule: This is a full-time position, working Monday – Friday; Schedules vary between 6am-6:30pm
Pay Rate: Hourly, Non-exempt, $20.00-$20.50 per hour. Includes a Merit program, Excellent benefits, to include Vacation/Sick/Holiday pay, Medical/Dental/Vision/Life/Long Term Disability/403b Plan with a match. All schedules are split shift with morning hours, and an approximate 2 hour break.  afternoon schedule.

Position Description:
Class C driver responsibilities include the safe transportation of adults with developmental disabilities from their homes to day programs and back through a directed route driving a small Bus/Van. We comply with DOT Driver Regulations.

Duties and Responsibilities:

• Conducts pre- and post-trip inspection of the bus; when indicated arranges to have fluids levels filled or minor adjustments/repairs made before starting the route.  Reports defects to supervisor immediately.  Turns in completed, signed, written report of inspection at the end of each day.
• Assists passengers from door to door, boarding and de-boarding the bus including personal belongings
• Makes sure each passenger is properly secured i.e., using his/her seat belt.
• Assesses the safety features of a wheelchair prior to accepting the individual as a passenger (i.e. brakes are working properly, wheelchair has a seat belt, wheelchair appears to be in good working order).
• Ensures that each person riding in a wheelchair is properly secured with tie-downs.
• Regulates heating, lighting, ventilating and audio systems for passenger comfort.
• Complies with local traffic regulations.
• Reports delays or accidents in a timely manner.
• Records mileage and daily attendance accurately and completely at the beginning and end of each shift.
• Cleans vehicle at the end of the daily shift.
• Follows emergency procedures as outlined in the UCP Transportation Manual.
• Follows Code of Safe Practices for the Transportation department.
• Submits all required paperwork in a complete and timely manner.
• Maintains all supplemental equipment for the vehicle including but not limited to phones/radio, fire extinguishers, tie-downs, first aid kit, bio-hazard kits.
• Ensures that all passengers are treated respectfully, in a professional manner and safely escorted door to door at all times.
• Other duties as assigned.

Required Skills/Abilities:

• Candidates must possess a valid Class C driver’s license.
• Current DMV printout and a minimum of 2 or less points.
• Applicants with previous experience working with people with disabilities are a plus, and may be eligible for a level 2 driver rate.
• Customer service skills and knowledge of the Sacramento area.

Schedule: This is a full-time position, working Monday – Friday; Schedules vary between 6am-6:30pm
Pay Rate: Hourly, Non-exempt, $18.00- $18.25 per hour. Includes a Merit program, Excellent benefits, to include Vacation/Sick/Holiday pay, Medical/Dental/Vision/Life/Long Term Disability/403b Plan with a match. All schedules are split shift with morning hours, and an approximate 2 hour break.

Position Summary:

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilites:

• Provides individual and group supervision and instruction to clients both in the community and within the program facility.
• Provides input into the development of Individual Service Plans.
• Provides follow through on client’s ISP goals/objectives to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by client in meeting ISP goals and objectives.
• Sets up instructional/training supplies each day as directed by the Program Manager or his/her designee.
• Attends regularly scheduled staff meetings with Program Manager and other related personnel.
• Assists in developing and implementing non-aversive behavioral management plans to meet the needs of the client.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with California State law.
• Assists with cleanup of program facility and ensure that all materials are put away in appropriate location.
• Monitors and assists clients arriving and departing the program including program vehicles and outside transportation departments. 
• Assists in personal care needs of clients including but not limited to toileting, dressing, feeding, personal hygiene, lifting and positioning.
• Ensures client’s safety with regard to special adapted equipment, i.e., wheelchairs, trays, speech devices.
• Maintains a professional demeanor with management, co-workers, members of the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to clients following Program Manager’s directives.
• Adheres to the guidelines found in the Employee Handbook.
• Adheres to the Rights of Persons with Developmental Disabilities, maintain client confidentiality, follow required reporting procedures with respect to special incidents or suspected abuse.
• Advocates for client rights and needs.
• Completes and submits in a timely fashion, documentation of each client’s progress including daily session notes, monthly progress reports and daily activity sheets.
• Assists clients with unanticipated or emergency situations that may arise.
• Selects or develops resource materials to enable client growth.
• Participates in in-service training as required and maintains required certification.
• Adheres to guidelines for conducting Community Based Instruction.
• Other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP)
• Valid driver license and clean driving record, Insurance.
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary:

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary:

This position is specific to our Woodland location. 

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary

Reporting to the Recreation Division Manager, The Financial Management System Manager (FMS) is responsible for the strategic oversight, administration, optimization, and long-term sustainability of the organization’s financial operations within the Recreation department. This role ensures the system supports accurate financial reporting, regulatory compliance, operational efficiency, and data driven decision making. The FMS Manager serves as the primary system owner and subject matter expert, acting as a key liaison between Finance, Information Technology, external vendors, and Regional Centers to ensure the system meets organizational and contractual requirements.

Essential Functions

• System Oversight and Administration:
  • Oversee the daily operation, configuration, and maintenance of the Financial Management System to ensure reliability, accuracy, and performance.
  • Ensure system data integrity, security, user access controls, and appropriate segregation of duties.
  • Manage system updates, enhancements, patches, and version upgrades in coordination with internal teams, Regional Centers, and external vendors.
  • Establish and maintain system controls, workflows, approval processes, and audit trail.
• Financial Operations Support
  • Support and enhance core financial functions including general ledger, accounts payable, accounts receivable, procurement, forecasting, and financial reporting.
  • Ensure the system aligns with organizational financial policies, accounting standards, and internal control requirements.
  • Troubleshoot and resolve system related issues affecting financial transactions, reconciliations, and reports.
  • Partner with Finance leadership to ensure system configuration supports operational and reporting needs.
• Implementation, Integration, and Optimization
  • Lead or support system implementations, upgrades, and integrations with related systems such as payroll, human resources, billing, and reporting platforms.
  • Evaluate and recommend system enhancements to improve efficiency, automation, scalability, and user experience.
  • Document system configurations, business processes, procedures, and controls to ensure continuity and compliance.
  • Identify opportunities to reduce manual processes and improve data accuracy through system optimization.
• Stakeholder and Vendor Management
  • Serve as the primary point of contact for Financial Management System vendors and external partners
  • Coordinate with Information Technology, Finance, audit, and program leadership to gather requirements and prioritize system needs
  • Translate business and operational requirements into functional system solutions and technical specifications
  • Manage vendor relationships, support tickets, service level expectations, and contract compliance
• Reporting and Compliance
  • Ensure accurate, timely, and consistent financial reporting for internal leadership and external stakeholders.
  • Support internal and external audits by providing system documentation, data extracts, controls, and process explanations.
  • Maintain compliance with applicable federal, state, and local regulations, including requirements related to government funding and nonprofit financial reporting.
  • Monitor regulatory or contractual changes that may impact system configuration or reporting requirements.
• Training and User Support
  • Develop and deliver system training for finance staff and other system users.
  • Provide ongoing user support, troubleshooting, and guidance to promote effective system use.
  • Establish and promote best practices, standardized procedures, and documentation for system users.
• Leadership and Governance
• Establish and maintain system governance standards, including access management and role based permissions
• Monitor system performance, utilization metrics, and key operational indicators
• Prepare reports, analyses, and recommendations for leadership related to system performance, risks, and improvement opportunities
• Serve as a trusted advisor to leadership on financial systems strategy and long term system planning.

Pay Range: $70,304 – $85,000

Reports to: Recreation Division Manager

Schedule: M-F full- time, Salary Exempt

Location: Hybrid / 4 in office, 1 WFH

Class: People Supervisor

Qualifications:

• Education and Experience
  • Bachelor’s degree in Finance, Accounting, Information Systems, Business Administration, or a related field.
  • Minimum of two years of experience working with financial management systems or enterprise financial software.
  • Minimum of two years of experience in system management, lead, or supervisory role preferred.
  • Demonstrated experience supporting financial operations and internal controls
  • Experience with ERP or Financial Management Systems such as Oracle, SAP, Workday, PeopleSoft, Dynamics, or similar platforms preferred.
  • Experience leading or supporting system implementations, upgrades, or integrations.
  • Experience working in nonprofit, government funded or regulated financial environments preferred.
• Knowledge, Skills, and Abilities
  • Strong knowledge of financial systems, accounting principles, and internal controls.
  • Advanced analytical, reporting, and problem solving skills.
  • Ability to manage multiple priorities and complex projects.
  • Strong written and verbal communication skills.
  • Ability to translate technical concepts into clear business focused language.
  • High attention to detail with a strong commitment to data accuracy and integrity.
  • Ability to collaborate effectively across departments and with external partners.
• Required Skills, Competencies
  • Communication Skills: Strong verbal and written communication skills to interact effectively with drivers, guardians, care providers, passengers and program staff.
  • Customer Service Skills: Manages difficult and/or emotional customer situations; displays understanding in difficult situations and attempts to redirect to a positive solution.
  • Organizational Skills: Ability to prioritize, and maintain attention to detail.
  • Safety and Security: Observe safety and security procedures; reports on potentially unsafe conditions; uses equipment and materials properly.
  • Tech-Savvy: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software tools.
  • Problem Solving Skills: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solution.
  • Decision making: Ability to demonstrate good decision-making, problem-solving and independent judgment skills.

Location

This position is located on site at UCP Admin Office located at 4350 Auburn Blvd. Sacramento, CA 95841.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform the essential functions. Working conditions of this position include both performing work in an office environment and outside with travel on UCP fleet or a personal vehicle. The office environment may include constant interruptions and interactions with the admin or recreation team. While performing the duties of this job, the employee is regularly required to sit, talk and hear well enough to converse on the telephone and in person.

Use of hands and fingers is required for computer keyboarding, filing, writing and answering telephones, and possession of visual acuity well enough to read instructions. While performing the duties of this position, the employee is frequently exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

The employee may occasionally lift and/or move up to 25 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per business needs.

Location:  Sacramento, CA (Hybrid- 4 in office 1 work from home)

Pay Rate:  $70,304 – $85,000 annually (Exempt, Full-Time)

About the Role

UCP of Sacramento and Northern California is seeking a Financial Systems & Operations Manager to oversee, optimize, and support financial management systems and operational processes within our Recreation Division.

This role is ideal for a professional with experience in financial systems, billing operations, reporting, reconciliation, and process improvement who enjoys cross-functional collaboration and building efficient, scalable workflows. The position focuses heavily on financial operations, systems administration, data integrity, and operational support rather than traditional day-to-day accounting functions.

The ideal candidate is analytical, solutions-oriented, highly organized, and comfortable managing multiple priorities in a mission-driven environment serving individuals and families in our community.

What You’ll Do

Financial Systems Management

• Oversee daily operations, maintenance, and optimization of the Financial Management System (FMS)
• Ensure data integrity, system security, and appropriate user access controls
• Manage system updates, configurations, and enhancements

Financial Operations Support

• Support accounting functions such as:
  • General ledger
  • Accounts payable/receivable
  • Financial reporting
• Partner with Finance to ensure system accuracy and compliance

Process Improvement & Projects

• Identify opportunities to improve workflows and reduce manual processes
• Support system integrations (payroll, HR, billing systems)
• Assist with system upgrades and implementations

Collaboration & Support

• Serve as liaison between Finance, IT, and external vendors
• Provide user support and training for system users
• Support audits and reporting requirements

What We’re Looking For

Minimum Qualifications

• Bachelor’s degree in accounting, Finance, Business, Information Systems, or related field (or equivalent experience)
• 2+ years’ experience with financial systems, ERP platforms, or accounting operations
• Experience supporting financial processes (AP, AR, GL, reporting, or similar)

Preferred (Not Required)

• Experience with ERP systems (Workday, Oracle, SAP, Dynamics, etc.)
• Experience in nonprofit, healthcare, or government-funded environments
• Experience leading projects, systems, or small teams

Key Skills

• Strong understanding of financial systems and data accuracy
• Ability to troubleshoot and improve processes
• Effective communication across technical and non-technical teams
• Organized, detail-oriented, and able to manage multiple priorities

Work Environment

• Hybrid role based in Sacramento, CA
• Combination of office work and occasional collaboration with program teams

Compensation & Benefits

• Salary range: $70,304 – $95,000 annually (based on experience)
• Full-time, exempt position
• Benefits include, medical, dental, vision, paid time off, and retirement plan options.

Equal Opportunity Employer

UCP of Sacramento and Northern California is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including California Fair Chance hiring requirements. We consider qualified applicants with criminal histories consistent with applicable law.

Position Summary

Reporting to the Adult Division Manager, this position is responsible for delivering direct support, instruction, and facilitation to empower individuals with disabilities to actively participate in meaningful, self-selected activities aligned with their person-centered plans. The role ensures services are delivered in a manner that promotes dignity, choice, and individualized growth.

In addition, this position oversees the day to day operations of the Coordinated Family Support (CFS) and Independent Living Services (ILS) programs, supporting individuals within their homes and the broader community. This includes providing and coordinating tools, skill development, and evidence based strategies that promote independence, enhance quality of life, and support each individual in achieving their personal goals.

Essential Functions

• Oversee daily operations of the ILS and CFS programs, ensuring services are delivered in compliance with Title 17 regulations, UCP policies, and program design requirements.
• Monitor program performance, including budget adherence, service delivery, and use of systems such as Paycom and Respitrack to ensure accuracy and efficiency.
• Manage the full client lifecycle, including referrals, assessments, service eligibility, and ongoing support. Ensure services align with each participant’s Person Centered Plan and that goals are implemented, monitored, and documented effectively.
• Provide direct support and instruction as needed to promote independence and skill development in home and community settings.Recruit, hire, train, and supervise staff, ensuring required certifications are maintained and performance expectations are met. Provide ongoing coaching and facilitate periodic staff trainings.
• Maintain accurate, timely, and confidential records, including required reports, program data, and documentation for UCP and Alta California Regional Center.
• Ensure compliance with all reporting requirements, including Special Incident reporting, suspected abuse, and extended absences in accordance with Title 17 and applicable regulations.
• Develop and maintain relationships with Alta California Regional Center, community partners, and service providers. Participate in required meetings and maintain access to relevant community resources.
• Support participants and families by coordinating services, identifying resources, addressing barriers, and planning for long term stability and independence, including future planning needs.
• Uphold the rights, dignity, and confidentiality of individuals served, and maintain professionalism in all interactions.
• Perform other duties as assigned.

Pay Range: $71,000-$80,000

Reports to: Adult Division Manager

Schedule: Full-time, Exempt

Location: Office/Community w/Participants

Required Education and Experience

• Education: Bachelor’s degree and/or equivalent experience in a related human service field.
• Experience:
  • Minimum of two years or more supervisory experience including working with developmentally or physically disabled required in ILS.
  • Current CPR and First Aid certificates required (can be provided by UCP).
  • Valid driver’s license and auto insurance.
  • CA/DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication: Strong verbal and written communication skills with the ability to effectively interact with participants, families, staff, regional center representatives, and community partners. Ability to provide clear direction, coaching, and professional documentation.
• Program and Operational Management: Ability to manage multiple priorities, oversee program operations, and ensure compliance with regulatory and organizational requirements while meeting deadlines.
• Leadership and Supervision: Demonstrated ability to lead, supervise, coach, and develop staff, including addressing performance concerns and fostering accountability.
• Interpersonal Effectiveness: Professional, approachable, and able to build and maintain positive working relationships with diverse individuals and stakeholders.
• Technology Skills: Proficient in Microsoft Office Suite and ability to effectively use systems such as Paycom, Respitrack, or similar platforms for documentation, reporting, and program oversight.
• Confidentiality and Compliance: Strong understanding of maintaining confidentiality and handling sensitive information in accordance with applicable laws and organizational policies.
• Critical Thinking and Decision Making: Ability to exercise sound judgment, problem solve, and make informed decisions in dynamic and sometimes complex situations.
• Collaboration: Ability to work cross functionally with internal teams and external partners to support program success and participant outcomes.
• Reliability: Demonstrates consistent, dependable attendance and the ability to meet the demands of the role.

Location

Office located at Discovering Options (191 Lathrop Way Ste D, Sacramento, CA 95815 and some work is performed in the community with participants.

Working Conditions and Physical Demands

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position operates in a combination of office, home, and community based environments. The role requires regular travel to participant homes, community locations, and meetings with external partners, including the Alta California Regional Center. Work environments may vary and can include exposure to noise, varying levels of cleanliness, and changing conditions depending on service locations.

The employee is regularly required to sit, stand, walk, bend, and drive for extended periods of time. The position requires frequent verbal communication in person and by phone, as well as the ability to hear and respond effectively in a variety of environments. Use of hands and fingers is required for computer work, documentation, and handling materials. Visual acuity is required to read and review documents, reports, and electronic records.

The employee may be required to lift and or move up to 25 pounds and may occasionally assist participants with mobility or daily living activities, depending on program needs. This role may involve responding to urgent or sensitive situations, including incidents involving participant health and safety, which may require timely decision making and coordination with appropriate agencies.

The position requires the ability to operate a personal or agency vehicle in accordance with California State law and UCP policies. A valid driver license, proof of insurance, and acceptable driving record are required.

The work environment may include frequent interruptions, competing priorities, and the need to shift between administrative duties and direct service responsibilities throughout the day.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per business need.

Position Description:

The ILS Instructor is responsible for the development and implementation of individualized plans of instruction to assist persons to live independently in the community or in a less restrictive environment.

Duties/Responsibilities:

• Confers with management to gain knowledge of specific services and/or resources related to the consumer’s needs.
• With input from consumer, develops goals and objectives and determines individual instructional methods to assist consumer in reaching his or her goals.
• Advocates for consumer rights and needs.
• Selects or develops resource materials to enable consumer growth.
• Conducts personalize training sessions covering specific areas identified by the consumer and his/her instructor.
• Updates CLASP Program Supervisor, Alta Case Manager and other pertinent parties concerning the current status of their consumer.
• Completes and submits in a timely fashion, documentation of each consumer’s progress including daily session notes, monthly progress reports and semi-annual reports.
• Assists consumers with unanticipated or emergency situations that may arise.
• Participates in staff meetings or in-service training as required.
• Participates in inter-agency meetings directly related to the consumers on the instructor’s caseload.
• Adheres to the Code of Safe Practices for his/her classification.
• Other projects as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Must enjoy working with disabled adults.
• Pass a criminal background check.
• Pass a physical including a back evaluation demonstrating the ability to lift 35 lbs. safely.
• Have and maintain current auto insurance and driver’s license.
• Must have the ability to travel to client’s home(s) using reliable transportation.
• Pass a pre-employment drug test.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of related experience preferred.
• CPR and First Aid certification (can be provided by UCP).
• Valid driver license and clean driving record, Insurance.

Physical Requirements:

• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $21 per hour + mileage

Position Summary

The Overnight Camp Counselor Nurse provides licensed nursing care while supporting the supervision and well-being of campers in a residential camp environment. This role integrates clinical responsibilities with active participation in camp programming and includes supporting individuals with developmental and/or intellectual disabilities using person-centered practices. The position requires on-site presence during assigned shifts, including overnight supervision, and the ability to respond to health, safety, and behavioral needs.

Essential Functions:

• Clinical Care
  • Assess, triage, and provide treatment for routine and urgent medical conditions within scope of licensure.
  • Administer medications in accordance with physician orders and established protocols.
  • Maintain accurate and timely medical documentation, including treatment and incident records.
  • Identify and respond to communicable illnesses using appropriate infection control practices.
• Camper Supervision and Support
  • Provide continuous supervision of campers, including overnight monitoring, to ensure health and safety.
  • Support activities of daily living, including hygiene, meals, mobility, and sleep routines as needed.
  • Monitor for and respond to changes in physical, behavioral, or emotional condition.
  • Support individuals with developmental and/or intellectual disabilities using individualized and person-centered approaches.
• Emergency Response
  • Respond promptly to medical and behavioral emergencies using sound clinical judgment
  • Implement first aid and CPR as needed and follow established emergency procedures.
• Camp Operations
  • Participate in scheduled camp activities and programs as assigned.
  • Implement and support adherence to camp policies, safety procedures, and behavioral expectations during camper supervision and activities.
  • Collaborate with camp staff to support program delivery and camper engagement.
• Communication and Documentation
  • Communicate relevant health and safety information to supervisors and team members
  • Maintain confidentiality of medical and personal information in accordance with applicable laws.

Pay Range: $50.00 per hour (subject to change)

Reports to: Recreation Division Manager

Schedule: Non-Exempt; Temporary position July 5- July 8, 2026

Location: 5900 Grizzly Rd Portola CA 961222

Class: Individual Contributor

Education and Experience:

• Minimum Qualifications
  • Current and active California license as a Registered Nurse or Licensed Vocational Nurse.
  • Current Infant, Child/Adult CPR & Basic Life Support (BLS) certification.
  • Experience working with individuals with developmental and/or intellectual disabilities or in a camp, pediatric, or community-based care setting.
• Preferred Qualifications
  • Experience working with individuals with developmental and/or intellectual disabilities in a residential or camp setting.
  • Experience in pediatric, school nursing, or community-based healthcare environments.
• Required Skills & Abilities:
  • Ability to provide safe, respectful, and person centered care to individuals with developmental and or intellectual disabilities.
  • Ability to recognize and respond appropriately to changes in physical, behavioral, or emotional condition.
  • Ability to support activities of daily living, including mobility, hygiene, feeding, and personal care, using safe techniques.
  • Ability to communicate effectively with individuals with varying communication styles, including nonverbal communication.
  • Ability to de-escalate behaviors and maintain a calm, professional demeanor in stressful or emergency situations.
  • Ability to exercise sound judgment and make timely decisions in both routine and emergency situations.
  • Ability to collaborate effectively with team members, supervisors, and families as appropriate.
  • Ability to follow and apply health, safety, and infection control protocols.
  • Ability to maintain confidentiality and appropriate professional boundaries.

Working Conditions and Physical Demands:

This position is performed in a residential camp setting and includes both indoor and outdoor environments. The role requires on site presence, including overnight stays during assigned camp sessions, and may involve extended hours, evenings, and weekends based on operational needs. The position involves regular exposure to varying weather conditions, including heat, cold, and uneven terrain, as well as frequent interaction with campers, including individuals with developmental and or intellectual disabilities. The role may involve exposure to communicable illnesses and minor injuries typical in a camp and care environment and requires the ability to respond to urgent and emergency situations in a timely manner.

The physical demands of this position are job related and consistent with business necessity, and reasonable accommodations may be provided. The position requires the ability to stand, walk, and remain active for extended periods of time; bend, stoop, kneel, crouch, and reach as needed; and lift, carry, push, or pull up to 50 pounds with or without assistance. The employee must be able to assist individuals with mobility needs, including transfers and repositioning, and respond quickly to emergencies, including moving rapidly across various terrain. The role also requires sufficient visual and auditory acuity to monitor camper safety, assess conditions, and respond appropriately to medical needs.

Position Summary:

The Respite Time and Attendance Analyst supports the operational integrity of the Respite Division by ensuring accurate timekeeping, compliance with employee classification requirements, and alignment between services delivered and hours reported. This position is responsible for reviewing and auditing timecards, identifying and resolving attendance discrepancies, and communicating proactively with employees and supervisors regarding scheduling, hours worked, and compliance with full time and part time status.

In addition, this role ensures that all timekeeping entries are accurately coded to the correct client authorizations, supporting billing accuracy and regulatory compliance. The position requires strong attention to detail, problem solving skills, and the ability to manage high volume, detail-oriented work.

Essential Functions:

• Monitor employee hours to ensure alignment with full and part-time classifications, including tracking thresholds and identifying potential overtime or benefit eligibility risks.
• Serve as a point of contact for timekeeping and attendance related questions from employees and supervisors.
• Provide clear guidance and training to staff on timecard procedures, expectations, and system use.
• Maintain Regular and predicable attendance to review and audit employee timecards on a daily basis to ensure accuracy, completeness, and timely submission.
• Proactively communicate with employees and supervisors when individuals are approaching or exceeding scheduled or allowable hours.
• Ensure compliance with organizational policies, wage and hour requirements, and timekeeping procedures.
• Identify, investigate, and resolve timekeeping discrepancies, including missed punches, incorrect entries, or inconsistencies between scheduled and actual hours worked.
• Follow up with employees and supervisors to obtain corrections and ensure accurate timecard approvals.
• Review electronic visit verification (EVV) and timekeeping system data to confirm accuracy of reported service hours.
• Collaborate with Respite Coordinators to review and process timecard adjustment requests submitted by Respite Caregivers.
• Ensure all requested adjustments are supported by appropriate documentation and align with organizational policies and timekeeping procedures.
• Verify accuracy of corrections, including hours worked, client coding, and service alignment for timecard workflow.
• Escalate concerns or patterns of noncompliance to management as appropriate.
• Maintain accurate and organized records related to timekeeping, corrections, and communications.
• Perform other duties as assigned to support departmental operations.

Education and Experience:

• Education: High school diploma or equivalent required.
• Experience: 2–3 years of administrative experience preferred
• Software Proficiency: Familiarity with relevant software applications, including Microsoft Word, Excel, Outlook, and Adobe Acrobat.

Required Skills, Competencies, and Abilities

• Strong verbal and written communication skills to effectively interact with employees, supervisors, service providers, and internal teams.
• Ability to clearly explain timekeeping requirements, discrepancies, and corrective actions in a professional and constructive manner.
• Ability to manage sensitive or high stress situations with professionalism, empathy, and a solutions-oriented approach while maintaining accountability and reinforcing expectations.
• High level of precision in reviewing, auditing, and correcting timecard data, as well as ability to identify discrepancies and ensure data integrity across systems.
• Ability to learn and navigate new systems and technology quickly.
• Working knowledge of timecard processes, including reviewing hours worked, identifying errors, and supporting payroll accuracy.
• Understand of basic wage and hour concepts such as overtime, missed punches, and classification thresholds is preferred.
• Ability to investigate discrepancies, identify root causes, and implement timely and accurate resolutions.
• Demonstrate sound judgment, prioritization, and the ability to make independent decisions within established policies and procedures.
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Location

This position is located at 1300 Ethan Way, Suite 500, Sacramento, CA 95825.

Working Conditions and Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations will be provided in accordance with applicable law to enable individuals with disabilities to perform the essential functions.

This position works in an office environment. The work environment may involve frequent interruptions, and regular interaction with staff, service providers, and members of the public.
The employee is regularly required to remain in a stationary position for extended periods of time, and to communicate effectively in person, by telephone, and through electronic means. The role also requires the ability to operate standard office equipment, including computers, phones, and other technology. The employee frequently uses hands and fingers for tasks such as keyboarding, data entry, and handling documents. The employee must have sufficient visual ability to read screens, review documents, and analyze detailed information.

The employee may occasionally be required to move items weighing up to 20 pounds. This role requires the ability to manage multiple competing priorities, respond to time sensitive requests, and maintain focus in an office environment.

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Duties may change at any time based on business needs.

Pay Range:

The pay range for this position is $19.00 -$22.00 per hour