UCP Job Openings

Position Summary

Reporting to the Recreation Manager, the Program Billing and Client Support Coordinator is responsible for assisting the Chief Operating Officer (COO) and Recreation Division with preparation of program billing data, collecting invoices and receipts, fiscal reconciliation, preparation of billing reports, program/client scheduling, general customer support, and other administration duties. A primary responsibility for this position will be the administration of UCP’s Pay/FMS (financial management services) program, which provides reimbursement and third-party payments to individuals and families participating in qualified recreation or socialization activities. The ideal candidate will possess excellent account billing and reconciliation experience, communication skills, contract experience, strong ability to work with data and reports, excellent teamwork and interpersonal skills, and a passion for expanding UCP’s mission to help more individuals and their families.

Essential Functions

• Manage core activities for the UCP Pay/FMS program under the direction of the COO and Recreation Manager.
• Assist new clients with registration and ensure accurate setup in the UCP Pay/FMS program.
• Collect, verify, and record client authorizations for expenditures; confirm key payment data with families and vendors.
• Authorize funds, track expenditures, release payments, collect receipts, and generate billable reports.
• Collaborate with the UCP CFO, Accounts Payable, Accounts Receivable, and other finance team members to reconcile program billing data.
• Bill services in accordance with UCP contracts and established procedures.
• Provide customer support to program participants, service coordinators, UCP staff, and vendors, ensuring professional, courteous, and timely assistance.
• Develop and maintain systems with documented standard operating procedures (SOPs) and supporting documentation.
• Provide technical assistance and program support to the COO, eLearning and Technology Specialist, Recreation Manager, and other key staff.
• Collect, analyze, and report program billing data and service metrics to support operational and financial oversight.
• Support scheduling, registration, and payment processes for UCP recreation events and activities.
• Review and assist in updating service agreements and contracts as needed.
• Answer, screen, and direct incoming calls to the appropriate departments or staff.
• Perform general administrative duties including data entry, filing, and document preparation.
• Respond to inquiries from internal staff and external customers with professionalism and courtesy, providing technical assistance when appropriate.
• Periodically attend on-site recreation events and activities to support program operations.
• Maintain regular, reliable, and predictable attendance.

Pay Range: $25.00/hr – $29.00/hr

Reports to: Recreation Manager

Schedule: M-F full time, non-exempt

Location: On Site 5 days/week

Required Education and Experience

• Education: High school diploma or GED required. Associate’s degree in accounting, business administration, or related field is preferred.
• Experience: 3+ years of accounting, billing or related fields. Experience with Regional Center services preferred.

Required Skills, Competencies, and Abilities

• Billing/Accounting Skills: Strong analytical skills including exceptional abilities working with spreadsheets and data tables, ledgers, invoicing, data reconciliation, and accounts receivable.
• Communication Skills: Strong verbal and written communication skills to interact effectively with clients, families, service coordinators, and professional peers.
• Organizational Skills: Ability to multitask, prioritize, and maintain attention to detail.
• Tech-Savvy: Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software tools.
• Interpersonal Skills: Approachable and professional demeanor.
• Confidentiality: Strong understanding of maintaining confidentiality in handling financial information.
• Team Player: Ability to work collaboratively with program and finance teams; and outside stakeholders to ensure the UCP’s objectives are achieved, and individuals feel valued.
• Customer Service Orientation: Strong ability to provide excellent support and assistance to internal team members, fostering a team environment.
• Decision making: Ability to demonstrate good decision-making, problem-solving and independent judgment skills.

Location

This position is located on site at UCP of Sacramento and Northern California, 4350 Auburn Blvd, Sacramento, CA 95841.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions of this position include performing work in an office environment with travel to locations as needed. The office environment may include constant interruptions and interactions with the public. While performing the duties of this job, the employee is regularly required to sit, talk, and hear well enough to converse on the telephone and in person.

Use of hands and fingers is required for computer keyboarding, filing, writing and answering telephones, and possess visual acuity well enough to read instructions.

The employee may occasionally lift and/or move up to 10 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business need

Position Summary:

The Bus Aide plays an essential role in ensuring the safety, comfort, and well-being of passengers during transportation to and from program sites. Under the direction of the Transportation Manager and in coordination with the Bus Operator, the Bus Aide assists with passenger boarding and securement, provides supervision throughout transit, and helps create a respectful and supportive environment. This position supports individuals with developmental disabilities and other support needs, ensuring each passenger’s safety, dignity, and rights are upheld at all times. The Bus Aide contributes to the overall quality of UCP’s transportation services by maintaining consistent safety practices, effective communication, and positive passenger engagement.

Essential Functions:

• Supervises passengers on board the bus to ensure their safety and well-being at all times.
• Assists passengers during boarding and de-boarding, including securement in seats and wheelchairs as directed by the bus operator.
• Provides encouragement and support to help passengers become familiar with transportation routines and expectations.
• Observes and monitors passenger behavior to identify and appropriately respond to unusual or unsafe actions.
• Utilizes approved behavioral support techniques to prevent injury to passengers or others.
• Maintains a safe, calm, and respectful environment on the bus.
• Understands and implements individual behavioral support plans as required.
• Ensures each passenger is properly secured with a seatbelt and that wheelchair tie-downs are used correctly in accordance with safety procedures.
• Assists with cleaning and sanitizing the bus interior at the end of each shift or as needed throughout the day.
• Follows all emergency procedures as outlined in the Transportation Manual.
• Adheres to the Code of Safe Practices for the Transportation Department.
• Completes and submits all required documentation accurately and on time.
• Assists the driver in ensuring that passengers are met by an authorized and responsible party at drop-off, except in cases where written “independent” status is on file.
• Demonstrates professional and respectful interactions with all passengers, families, caregivers, and staff.
• Maintains reliable and predictable attendance.

Required Education and Experience:

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class C license or higher.

Required Skills, Competencies, and Abilities:

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize responsibilities, maintain attention to detail, and read maps as needed for route support.
• Safety and Security: Observes and adheres to all safety and security procedures; identifies and reports potential hazards; uses equipment and materials properly.
• Teamwork: Works collaboratively with the bus operator, transportation team, and program staff to ensure safe and reliable service.
• Adaptability: Remains calm and flexible in dynamic or unexpected situations, ensuring the safety and comfort of passengers.
• Professionalism: Maintains a positive and respectful attitude and serves as a representative of UCP’s commitment to quality and inclusion.

Location:

This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working conditions include performing work outside (to fuel vehicles) and is frequently exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions.

Use of hands and fingers are required for fueling vehicles, adding fluid(s) and maintaining written and/or electronic records of vehicle maintenance.

The employee may occasionally lift and/or move up to 30 pounds.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business need.

Pay Range: $17.00-18.75. Full-time, non-exempt.

Position Summary

The Class B Driver plays a critical role in ensuring the safe, timely, and comfortable transportation of program participants to and from designated locations. Under the direction of the Transportation Manager, the Driver operates agency vehicles on assigned routes, ensuring adherence to all safety and regulatory standards. This position supports individuals with developmental disabilities and other support needs, maintaining a respectful and secure transportation environment. The Driver is responsible for vehicle inspections, passenger safety, route efficiency, and professional communication with participants, families, and staff. This role contributes to UCP’s mission by providing dependable and compassionate transportation services that support full community inclusion.

Essential Functions

• Conducts thorough pre- and post-trip inspections of the bus and passengers (including wheel chairs)to ensure proper operation and passenger safety; reports any defects or concerns immediately to the supervisor.
• Provides door-to-door assistance to passengers during boarding and de-boarding, including support with personal belongings as needed.
• Ensures each passenger is properly secured with seat belts or wheelchair tie-downs in accordance with safety procedures.
• Adjusts heating, lighting, ventilation, and audio systems to maintain a comfortable environment for passengers.
• Operates the vehicle in compliance with all California traffic laws, regulations, and agency policies.
• Ensures all passengers are met by an authorized and responsible party at drop-off, except for those with written “independent” status.
• Reports delays, accidents, or incidents promptly and follows all emergency and incident response protocols.
• Accurately records route mileage, attendance, and other required trip data in a timely manner.
• Cleans and sanitizes the vehicle interior daily to maintain a safe and pleasant environment.
• Adheres to the Code of Safe Practices and follows all emergency procedures as outlined in the Transportation Manual.
• Maintains professional and respectful interactions with passengers, families, caregivers, and staff at all times.
• Ensures compliance with all transportation safety standards and supports a culture of respect, dignity, and inclusion.
• Maintains regular and predictable attendance to ensure reliable transportation service delivery.

Required Education and Experience

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class B license or higher and clean driving record with no more than two moving violations.
• Passenger endorsement to transport a minimum of 20 passengers.
• Current CPR and First Aid certification.
• Current medical certificate.
• DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize, maintain attention to detail, and read and interpret route maps accurately.
• Safety and Security: Observes and follows all safety and security procedures; promptly reports hazards or unsafe conditions; uses equipment and materials properly.
• Professionalism: Maintains a positive, respectful demeanor and represents UCP’s mission and values.
• Reliability: Demonstrates consistent attendance, punctuality, and dependability to support reliable route operations.
• Adaptability: Responds calmly and effectively to unexpected situations, traffic changes, or passenger needs.

Location: This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Schedule: This is a full-time position, working Monday – Friday.

Pay Rate: Hourly, Non-exempt, $22.00-$28.00 per hour. 

Position Summary:
The Class C Driver plays an important role in ensuring safe, reliable, and compassionate transportation services for participants traveling to and from program sites. Under the direction of the Transportation Manager, the Class C Driver operates agency vehicles on assigned routes, ensuring compliance with safety and traffic regulations while providing courteous and respectful service to passengers. This position supports individuals with developmental disabilities and other support needs, ensuring their dignity, comfort, and safety throughout transit. The Driver is responsible for daily vehicle inspections, route documentation, emergency response, and clear communication with participants, families, and staff. This role is essential to UCP’s mission of supporting inclusion, independence, and community access.

Essential Functions

• Conducts thorough pre- and post-trip inspections of the vehicle to ensure it is in safe operating condition; reports any defects or concerns immediately to the supervisor.
• Completes and submits signed inspection reports accurately at the end of each shift.
• Provides door-to-door assistance to passengers during boarding and de-boarding, including support with personal belongings when needed.
• Ensures each passenger is properly secured with seat belts or wheelchair tie-downs in accordance with safety procedures.
• Assesses wheelchair safety features (such as brakes and seatbelts) prior to accepting the passenger on board.
• Adjusts heating, lighting, ventilation, and audio systems to maintain a comfortable and safe environment for all passengers.
• Operates the vehicle safely and in compliance with all California traffic regulations, organizational policies, and procedures.
• Ensures all passengers are met by a responsible party at drop-off, except for those with written “independent” status.
• Reports any delays, incidents, or accidents in a timely and professional manner.
• Accurately records route mileage, attendance, and other required trip data each day.
• Cleans and sanitizes the vehicle interior at the end of each shift to maintain a clean, safe, and welcoming environment.
• Adheres to the Code of Safe Practices and follows all emergency procedures as outlined in the Transportation Manual.
• Maintains professional and respectful interactions with participants, families, caregivers, and staff at all times.
• Demonstrates consistent adherence to UCP’s safety standards and transportation policies.
• Maintains regular and predictable attendance to ensure reliable transportation operations.
• Performs other related duties as assigned.

Required Education and Experience

• Education: High school diploma or equivalent required.
• Experience: 1-3 months’ related experience and/or training; or equivalent of education and experience.
• Class C license; clean driving record with no more than two moving violations.
• Current CPR and First Aid certification.
• DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication Skills: Strong verbal and written communication skills with the ability to interact respectfully and effectively with participants, families, and staff.
• Customer Service: Demonstrates professionalism, courtesy, and compassion in all interactions; able to manage challenging or emotional situations with calm and empathy.
• Organizational Skills: Ability to prioritize responsibilities, maintain attention to detail, and read and interpret route maps accurately.
• Safety and Security: Observes and follows all safety and security procedures; promptly reports hazards or unsafe conditions; uses equipment and materials appropriately.
• Teamwork: Works collaboratively with transportation staff and program teams to ensure safe and efficient service.
• Adaptability: Responds effectively and professionally to unexpected traffic or passenger situations.
• Professionalism: Maintains a positive demeanor and reflects UCP’s mission and values in all interactions.
• Reliability: Consistent attendance and dependability to support transportation operations.

Location: This position is located on site at UCP of Sacramento and Northern California, 2501 Florin Road, Sacramento, CA 95822.

Schedule: This is a full-time position, working Monday – Friday.

Pay Rate: Hourly, Non-exempt, $19.00- $23.00 per hour.

Position Summary:

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilites:

• Provides individual and group supervision and instruction to clients both in the community and within the program facility.
• Provides input into the development of Individual Service Plans.
• Provides follow through on client’s ISP goals/objectives to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by client in meeting ISP goals and objectives.
• Sets up instructional/training supplies each day as directed by the Program Manager or his/her designee.
• Attends regularly scheduled staff meetings with Program Manager and other related personnel.
• Assists in developing and implementing non-aversive behavioral management plans to meet the needs of the client.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with California State law.
• Assists with cleanup of program facility and ensure that all materials are put away in appropriate location.
• Monitors and assists clients arriving and departing the program including program vehicles and outside transportation departments. 
• Assists in personal care needs of clients including but not limited to toileting, dressing, feeding, personal hygiene, lifting and positioning.
• Ensures client’s safety with regard to special adapted equipment, i.e., wheelchairs, trays, speech devices.
• Maintains a professional demeanor with management, co-workers, members of the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to clients following Program Manager’s directives.
• Adheres to the guidelines found in the Employee Handbook.
• Adheres to the Rights of Persons with Developmental Disabilities, maintain client confidentiality, follow required reporting procedures with respect to special incidents or suspected abuse.
• Advocates for client rights and needs.
• Completes and submits in a timely fashion, documentation of each client’s progress including daily session notes, monthly progress reports and daily activity sheets.
• Assists clients with unanticipated or emergency situations that may arise.
• Selects or develops resource materials to enable client growth.
• Participates in in-service training as required and maintains required certification.
• Adheres to guidelines for conducting Community Based Instruction.
• Other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP)
• Valid driver license and clean driving record, Insurance.
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary:

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Position Summary:

This position is specific to our Woodland location. 

This position is responsible for providing direct support, teaching, and facilitation to enable participants with disabilities to engage in chosen activities are in line with their person-centered plan. 

Duties and Responsibilities:

• Provides individual and group supervision and instruction to participants in the community, within the facility, in home or through videoconferencing.
• Plans and facilitates program activities.
• Provides care and supervision as necessary to facilitate full participation.
• Supports participants to best advocate for themselves and participate in informed decision making.
• Provides feedback to team into the development of Individual Service Plans (ISP)/Person Centered Plan (PCP) and when applicable attend meetings.
• Provides follow through on the individual’s person-centered plan to assure that they are properly implemented, monitored, documented and evaluated to meet program requirements.
• Records daily progress made by individuals in meeting ISP/Person-Centered goals.
• Paperwork and appointment documentation must be recorded daily, accurately, and in a timely manner.
• Selects or develops person-centered curriculum each day as directed by the individual and/or Program Manager.
• Attends regularly scheduled trainings and staff meetings, either virtually or in-person.
• Provides assistance with work site adaptations under direction of Program Manager or their designee.
• Assists in implementing non-aversive behavioral management plans to meet the needs of the individual.
• Operates personal or agency-owned vehicle in a safe manner and in accordance with CA State law.
• Assists with cleanup of program facility and other areas where work may be performed.
• Follows proper procedures as outlined in their person-centered plan for loading & unloading individuals from vehicles.
• Assists with safe practices including hand washing, hand sanitizer, donning and maintaining face mask/or shield and maintaining (as best as situation allows) safe distancing. Assists in personal care needs of participants including but not limited to support in the restroom, dressing, eating, lifting, and positioning.
• Maintains a professional demeanor with employers/families/care providers and other professionals while in the community, and with all outside agencies.
• Maintains Code of Safe Practices for his or her classification.
• Dispenses medication to individuals following Program Manager’s directives in accordance with program policies and applicable regulations.
• Follows guidelines of personnel policies regarding absences.
• Adheres to the Rights of Persons with Developmental Disabilities, maintains participant confidentiality; follows required reporting procedures with respect to incidents or suspected abuse.
• Keeps a charged cell phone with them at all times while providing service to supported persons outside of a UCP facility.
• Follows all protocols regarding individual adaptive needs. Ensures the proper use of adapted equipment including, but not limited to, wheelchairs, braces, crutches, communication devices, hearing aids, seating or positioning equipment, communication devices, or other similar pieces of equipment.
• Responds in a timely manner any communication from Program Manager.
• Logs time accurately and promptly in NOVAtime.
• Be willing to travel to different locations and have reliable transportation.
• Other duties assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to create and implement a tracking system for all clients served.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines and monthly/annual goals.
• Has the ability to quickly learn new systems as they are implemented.
• Proficient with Microsoft Office Suite, videoconferencing using Zoom, Webex, etc., and adequate/reliable internet access.

Education and Experience:

• CPR and First Aid certification (can be provided by UCP).
• DOJ fingerprint clearance.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and/or talking on the phone.
• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $18.75 per hour

Location:  Sacramento, CA (Hybrid- 4 in office 1 work from home)

Pay Rate:  $70,304 – $85,000 annually (Exempt, Full-Time)

About the Role

UCP of Sacramento and Northern California is seeking a Financial Systems & Operations Manager to oversee, optimize, and support financial management systems and operational processes within our Recreation Division.

This role is ideal for a professional with experience in financial systems, billing operations, reporting, reconciliation, and process improvement who enjoys cross-functional collaboration and building efficient, scalable workflows. The position focuses heavily on financial operations, systems administration, data integrity, and operational support rather than traditional day-to-day accounting functions.

The ideal candidate is analytical, solutions-oriented, highly organized, and comfortable managing multiple priorities in a mission-driven environment serving individuals and families in our community.

What You’ll Do

Financial Systems Management

• Oversee daily operations, maintenance, and optimization of the Financial Management System (FMS)
• Ensure data integrity, system security, and appropriate user access controls
• Manage system updates, configurations, and enhancements

Financial Operations Support

• Support accounting functions such as:
  • General ledger
  • Accounts payable/receivable
  • Financial reporting
• Partner with Finance to ensure system accuracy and compliance

Process Improvement & Projects

• Identify opportunities to improve workflows and reduce manual processes
• Support system integrations (payroll, HR, billing systems)
• Assist with system upgrades and implementations

Collaboration & Support

• Serve as liaison between Finance, IT, and external vendors
• Provide user support and training for system users
• Support audits and reporting requirements

What We’re Looking For

Minimum Qualifications

• Bachelor’s degree in accounting, Finance, Business, Information Systems, or related field (or equivalent experience)
• 2+ years’ experience with financial systems, ERP platforms, or accounting operations
• Experience supporting financial processes (AP, AR, GL, reporting, or similar)

Preferred (Not Required)

• Experience with ERP systems (Workday, Oracle, SAP, Dynamics, etc.)
• Experience in nonprofit, healthcare, or government-funded environments
• Experience leading projects, systems, or small teams

Key Skills

• Strong understanding of financial systems and data accuracy
• Ability to troubleshoot and improve processes
• Effective communication across technical and non-technical teams
• Organized, detail-oriented, and able to manage multiple priorities

Work Environment

• Hybrid role based in Sacramento, CA
• Combination of office work and occasional collaboration with program teams

Compensation & Benefits

• Salary range: $70,304 – $95,000 annually (based on experience)
• Full-time, exempt position
• Benefits include, medical, dental, vision, paid time off, and retirement plan options.

Equal Opportunity Employer

UCP of Sacramento and Northern California is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including California Fair Chance hiring requirements. We consider qualified applicants with criminal histories consistent with applicable law.

Position Summary

Reporting to the Adult Division Manager, this position is responsible for delivering direct support, instruction, and facilitation to empower individuals with disabilities to actively participate in meaningful, self-selected activities aligned with their person-centered plans. The role ensures services are delivered in a manner that promotes dignity, choice, and individualized growth.

In addition, this position oversees the day to day operations of the Coordinated Family Support (CFS) and Independent Living Services (ILS) programs, supporting individuals within their homes and the broader community. This includes providing and coordinating tools, skill development, and evidence based strategies that promote independence, enhance quality of life, and support each individual in achieving their personal goals.

Essential Functions

• Oversee daily operations of the ILS and CFS programs, ensuring services are delivered in compliance with Title 17 regulations, UCP policies, and program design requirements.
• Monitor program performance, including budget adherence, service delivery, and use of systems such as Paycom and Respitrack to ensure accuracy and efficiency.
• Manage the full client lifecycle, including referrals, assessments, service eligibility, and ongoing support. Ensure services align with each participant’s Person Centered Plan and that goals are implemented, monitored, and documented effectively.
• Provide direct support and instruction as needed to promote independence and skill development in home and community settings.Recruit, hire, train, and supervise staff, ensuring required certifications are maintained and performance expectations are met. Provide ongoing coaching and facilitate periodic staff trainings.
• Maintain accurate, timely, and confidential records, including required reports, program data, and documentation for UCP and Alta California Regional Center.
• Ensure compliance with all reporting requirements, including Special Incident reporting, suspected abuse, and extended absences in accordance with Title 17 and applicable regulations.
• Develop and maintain relationships with Alta California Regional Center, community partners, and service providers. Participate in required meetings and maintain access to relevant community resources.
• Support participants and families by coordinating services, identifying resources, addressing barriers, and planning for long term stability and independence, including future planning needs.
• Uphold the rights, dignity, and confidentiality of individuals served, and maintain professionalism in all interactions.
• Perform other duties as assigned.

Pay Range: $71,000-$80,000

Reports to: Adult Division Manager

Schedule: Full-time, Exempt

Location: Office/Community w/Participants

Required Education and Experience

• Education: Bachelor’s degree and/or equivalent experience in a related human service field.
• Experience:
  • Minimum of two years or more supervisory experience including working with developmentally or physically disabled required in ILS.
  • Current CPR and First Aid certificates required (can be provided by UCP).
  • Valid driver’s license and auto insurance.
  • CA/DOJ fingerprint clearance.

Required Skills, Competencies, and Abilities

• Communication: Strong verbal and written communication skills with the ability to effectively interact with participants, families, staff, regional center representatives, and community partners. Ability to provide clear direction, coaching, and professional documentation.
• Program and Operational Management: Ability to manage multiple priorities, oversee program operations, and ensure compliance with regulatory and organizational requirements while meeting deadlines.
• Leadership and Supervision: Demonstrated ability to lead, supervise, coach, and develop staff, including addressing performance concerns and fostering accountability.
• Interpersonal Effectiveness: Professional, approachable, and able to build and maintain positive working relationships with diverse individuals and stakeholders.
• Technology Skills: Proficient in Microsoft Office Suite and ability to effectively use systems such as Paycom, Respitrack, or similar platforms for documentation, reporting, and program oversight.
• Confidentiality and Compliance: Strong understanding of maintaining confidentiality and handling sensitive information in accordance with applicable laws and organizational policies.
• Critical Thinking and Decision Making: Ability to exercise sound judgment, problem solve, and make informed decisions in dynamic and sometimes complex situations.
• Collaboration: Ability to work cross functionally with internal teams and external partners to support program success and participant outcomes.
• Reliability: Demonstrates consistent, dependable attendance and the ability to meet the demands of the role.

Location

Office located at Discovering Options (191 Lathrop Way Ste D, Sacramento, CA 95815 and some work is performed in the community with participants.

Working Conditions and Physical Demands

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position operates in a combination of office, home, and community based environments. The role requires regular travel to participant homes, community locations, and meetings with external partners, including the Alta California Regional Center. Work environments may vary and can include exposure to noise, varying levels of cleanliness, and changing conditions depending on service locations.

The employee is regularly required to sit, stand, walk, bend, and drive for extended periods of time. The position requires frequent verbal communication in person and by phone, as well as the ability to hear and respond effectively in a variety of environments. Use of hands and fingers is required for computer work, documentation, and handling materials. Visual acuity is required to read and review documents, reports, and electronic records.

The employee may be required to lift and or move up to 25 pounds and may occasionally assist participants with mobility or daily living activities, depending on program needs. This role may involve responding to urgent or sensitive situations, including incidents involving participant health and safety, which may require timely decision making and coordination with appropriate agencies.

The position requires the ability to operate a personal or agency vehicle in accordance with California State law and UCP policies. A valid driver license, proof of insurance, and acceptable driving record are required.

The work environment may include frequent interruptions, competing priorities, and the need to shift between administrative duties and direct service responsibilities throughout the day.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per business need.

Position Description:

The ILS Instructor is responsible for the development and implementation of individualized plans of instruction to assist persons to live independently in the community or in a less restrictive environment.

Duties/Responsibilities:

• Confers with management to gain knowledge of specific services and/or resources related to the consumer’s needs.
• With input from consumer, develops goals and objectives and determines individual instructional methods to assist consumer in reaching his or her goals.
• Advocates for consumer rights and needs.
• Selects or develops resource materials to enable consumer growth.
• Conducts personalize training sessions covering specific areas identified by the consumer and his/her instructor.
• Updates CLASP Program Supervisor, Alta Case Manager and other pertinent parties concerning the current status of their consumer.
• Completes and submits in a timely fashion, documentation of each consumer’s progress including daily session notes, monthly progress reports and semi-annual reports.
• Assists consumers with unanticipated or emergency situations that may arise.
• Participates in staff meetings or in-service training as required.
• Participates in inter-agency meetings directly related to the consumers on the instructor’s caseload.
• Adheres to the Code of Safe Practices for his/her classification.
• Other projects as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Must enjoy working with disabled adults.
• Pass a criminal background check.
• Pass a physical including a back evaluation demonstrating the ability to lift 35 lbs. safely.
• Have and maintain current auto insurance and driver’s license.
• Must have the ability to travel to client’s home(s) using reliable transportation.
• Pass a pre-employment drug test.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of related experience preferred.
• CPR and First Aid certification (can be provided by UCP).
• Valid driver license and clean driving record, Insurance.

Physical Requirements:

• Must be able to occasionally lift and/or carry up to 35 pounds.

Pay Rate: Hourly, Non-exempt, $21 per hour + mileage