b'MESSAGE FROM THE CEO PRESIDENTCreating Possibilities Every DayEvery day, UCP is creating new possibilities for children and adults with developmental disabilities and their families. Every day, Im inspired when I see UCP team members teaching independent living, communication and socialization skills to our clients. Every day, I watch our team as they look after a child, offering a much-needed break for tired and often overwhelmed parents and caregivers. Every day, I see our buses pick up and deliver our clients to programs, providing essential transportation to ensure individuals with developmental disabilities are included in their community.Every day, I witness firsthand the difference UCP makes in the lives of our clients and their families. Every day, we are fueled by the energy of a childs laugh, the look of satisfaction on a clients face whos just accomplished a new task, and the relief a parent feels when they know their child is in safe hands while they take time away to recharge. Every year, I look forward to pulling information together for our annual report. It gives me a moment to proudly reflect on all weve accomplished. Over the past year, we focused on the following:1.Commitment to Serve:UCPs mission is to improve the independence, productivity, and quality of life for our clients, students, and consumers. The results? UCP provided 820,126 hours of service to clients in our last fiscal year. Thats 2,247 hours every day! As a result of our commitment to service, children and adults are living a fuller life and their families are being empowered.2.Efficiency:We take pride in putting our revenues back into programs and services. The results? .90 cents of every dollar we make supports services for our children, adults and their families. Were proud of Table of Contents 3.this fact and were pretty sure our founders would be too.Diversity:Our clients represent the diversity of Sacramento (see chart on page 7) and our staff does, too. Our team members are: 8% Asian, 20% African American, 23% Hispanic, 44% Caucasian, 1% Native American, 3% Pacific Islander and 1% are more than one race. Our multilingual UCP Family Respite workers are well equipped to handle the diverse population by speaking Hmong, Russian, Spanish, Urdu, Hindi, Punjabi, Vietnamese, Korean, Mandarin, Cantonese, Arabic, Farsi, and others.Every day, we work to ensure our clients have what they need to thrive and be engaged in life. And every day, your support ensures adults and children with disabilities are discovering new opportunities for living a life without limits.Thank you,Doug BergmanCEO President2018-2019 Annual Report|3'